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Handling Confrontation at Work
On sale
5th February 2008
Price: £6.99
Genre
Economics, Finance, Business & Management / Health & Personal Development / Self-help & Personal Development / Advice On Careers & Achieving Success
Selected:
Audiobook Downloadable / ISBN-13: 9781848390478
This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury.
This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
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